FAQ
How can I contact OreGlowers?
You can contact us at info@OreGlowers.com where our customer service team will be happy to help you with whatever you need!
How long does shipping take?
All orders are processed within 1-4 business days and shipped on the next day.
Due to high demand, orders may take anywhere from 5 to 14 business days.
Can I change or cancel my order?
We aim to get orders processed as fast as possible, therefore you must request
You can contact us at info@OreGlowers.com where our customer service team will be happy to help you with whatever you need!
How long does shipping take?
All orders are processed within 1-4 business days and shipped on the next day.
Due to high demand, orders may take anywhere from 5 to 14 business days.
Can I change or cancel my order?
We aim to get orders processed as fast as possible, therefore you must request
any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received Items that are incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
I still have questions, what do I do?
If you have any unanswered questions, feel free to send us an email at info@OreGlowers.com. Our customer service will be happy to assist you.